Privacy Policy

Effective Date: August 2, 2026

Central Coast Fireplace Repair ("we," "our," or "us") respects your privacy and is committed to protecting your personal information.

Information We Collect

When you contact us, request service, or schedule an appointment, we may collect:

Name

Address

Email address

Phone number

Service address

Information regarding your fireplace or service request

Appointment history

Communication preferences

How We Use Your Information

We use your information to:

Schedule appointments

Provide fireplace repair and maintenance services

Communicate regarding your appointment

Send estimates, invoices, and receipts

Send appointment reminders

Send service-related text messages and emails

Improve our customer service

Text Messaging

If you provide your mobile phone number, you consent to receive text messages related to your service appointment.

These may include:

Appointment confirmations

Appointment reminders

Scheduling updates

Service notifications

Customer support communications

Message frequency varies.

Message and data rates may apply.

Reply STOP to opt out at any time.

Reply HELP for assistance.

Information Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes.

We may share information with trusted service providers who help us operate our business, including scheduling, payment processing, customer communication, and website hosting.

Security

We take reasonable measures to protect your personal information from unauthorized access or disclosure.

Your Rights

You may request to:

Review your information

Correct inaccurate information

Request deletion where applicable

Please contact us using the information below.

Contact

Central Coast Fireplace Repair

Phone: 831-515-2450

Email: [email protected]